1. Overview
These Terms and Conditions (“Terms”) govern the provision of storefront design, deployment, and commerce engine services provided by Axiolon Labs (“AxCom”, “we”, “us”, or “our”) to merchants (“Merchant”, “you”).
By engaging Axiolon Labs to build or deploy a store, applying for our founding merchant program, or accessing our services, you agree to be bound by these Terms.
2. Dedicated Storefronts & Engine Services
Unlike multi-tenant SaaS providers that host thousands of stores inside one shared database, AxCom provides:
- A separate, dedicated storefront: Customized specifically for your brand identity and product catalog.
- A private merchant administration panel: Isolated access to manage products, inventory, order processing, and discount codes.
- The AxCom Commerce Engine: High-performance backend software that executes checkout flows, cart management, and payment gateway coordination.
3. Founding Offer Terms
Axiolon Labs offers a founding merchant initiative wherein the initial design, store setup, catalog import, and deployment configuration are delivered with zero build fee for three (3) selected merchants.
Acceptance into the founding program is at our sole discretion. Founding merchants agree to provide constructive feedback, allow showcasing of their public storefront as an authorized case study, and actively launch their catalog within a mutually agreed timeline.
4. Ownership & Intellectual Property
We respect your creative and commercial independence:
- Merchant Assets: You retain complete ownership of all brand trademarks, logos, copy, product imagery, catalog metadata, and customer databases.
- Storefront Code: Bespoke custom storefront styling and layouts built specifically for your brand become yours upon delivery.
- AxCom Engine: The proprietary AxCom Commerce Engine, its core binary, database schemas, and underlying API architecture remain the exclusive intellectual property of Axiolon Labs, licensed to you for store operation.
5. Merchant Responsibilities
Merchants are solely responsible for:
- Ensuring all products, services, and sales activities comply with applicable regional and international laws.
- Accurate pricing, tax reporting, shipping fulfillment, and customer refund policies.
- Maintaining valid accounts with supported payment gateways (such as Stripe or PayHere) in compliance with gateway rules.
6. Hosting & Third-Party Infrastructure
Because AxCom stores run on independent infrastructure, third-party operating costs are paid directly by the merchant to the respective providers:
- Domain name: Registration and annual renewal of your custom domain (e.g. yourstore.com).
- Server hosting: Virtual private server or container hosting (typically \$5–\$10/month depending on traffic).
- Payment processing fees: Standard credit card interchange fees charged directly by Stripe or your chosen payment processor.
7. Limitation of Liability
Axiolon Labs builds software designed for high reliability, performance, and stability. However, services and software are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, Axiolon Labs will not be liable for any indirect, punitive, or consequential damages resulting from downtime of third-party hosting, payment gateway outages, or network interruptions.
8. Inquiries & Contact
If you have questions regarding these Terms or our store agreements, please reach out directly:
Email: axioloninc@gmail.com
Company: Axiolon Labs (axiolon.com)
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